If you have never worked with a company personally or known someone that has, it can be difficult to decide whether or not you can trust that company to do the work needed. Reviews from past clients are one helpful tool to use, and another is the opinion of the Better Business Bureau (BBB.) They have a strict rating system set into place to let consumers know the reputation of a business, and Midwest Renovation is proud to say that they have given us a rating of A+.  



Our trusted Missouri renovation company has held on to our A+ rating with the BBB for many years now. In addition to quality construction work, customer service is a huge priority to Midwest Renovation. Between the many knowledgeable people that work for us, we have over 100 years of combined construction industry experience. We always strive to provide services that you will be completely satisfied with, and we're confident enough in our skills and ability that all of our work is backed by a 5-year installation warranty for both commercial and residential customers. 

BBB Rating Criteria
With all of that in mind, here is the criteria that the BBB looks for when they assign company ratings. It is all based on information in the BBB files with respect to the following factors:

• Complaint History with BBBThey look at the number of complaints made, and also at the way the business handled them, if it was in a timely manner, and how those complaints were resolved. 
• Type of Business
  Businesses must not, in BBB's opinion, raise marketplace concerns or operate in violation of the law.
• Time in Business
• Transparent Business Practices
  Ratings are lowered if a business doesn't provide complete information to customers about products and services offered, the ownership of the business, and if the address is false or cannot be determined.
• Failure to Honor Commitments to BBB
  Businesses must honor all commitments made, including mediation settlements or arbitration awards. 
• Licensing and Government Actions Known to BBB
  Businesses are required to have a competency licensing, and there must be no suspicion that the company is conducting business in a way that is not ethical or reliable. 
• Advertising Issues Known to BBB
  There must be no misuse of the BBB name or its ratings for the company, and there can be no questions about the truthfulness, accuracy, or substantiation of advertising claims or compliance with the BBB Code of Advertising.